Winners of Gabriel Al-Salem International Award for Excellence in Consulting 2013 -- Announced on February 1, 2014 in Kyiv, Ukraine

Congratulations to the Winners of the Gabriel Al-Salem International Award for Excellence in Consulting 2013!


1st Place- Consulting Project of the Year

INNOVA Consulting, Georgia

Project: Market Research, Development, and Implementation of marketing strategy for the Georgian Art-house film “In Bloom”

When INNOVA first took on this project, they established several goals for effectively marketing the film “In Bloom”: establish the target segment(s) for the movie, come up with recommendations to interest and attract the target audience, actively participate in the development of the movie trailer, and ensure attendance of at least 15,000 viewers.

Conducting marketing research for a product that could not be demonstrated to customers before the premiere proved to be difficult initially. INNOVA’s task was to determine the potential clients’ preferences and emotional compatibility with the topics specific to the movie. Furthermore, INNOVA developed recommendations on the best topics to underline and appeal to audience members to in order to interest the potential viewer and eventually, convince them to visit the cinema upon the film’s release.

While confronting negative attitudes about the subject matter of the film (Georgia’s painful transition to capitalism in the 1990’s) and the nature of the film’s production (low-budget art-house drama made by an unknown filmmaker), INNOVA researchers conducted several focus groups to determine their potential target audiences. While re-editing the trailer, a quantitative survey for 400 random respondents was created using an unconventional method: those surveyed were to evaluate currently existing, deeply embedded, yet very different Georgian characters from movies, books, etc. These characters were picked according to pre-defined trailer subchapters to reflect the different topics the trailer could outline.

INNOVA consultants also recommended screening the film in smaller cinema halls, thus attracting art-house crowds. The first shows were arranged for specifically invited guests – bloggers, critics, music enthusiasts, etc. who -having considered the movie’s international success- gave it positive feedback. As opinion leaders, this was fundamental in marketing the film to a larger audience. The recommendation to utilize social media also attracted the younger segment of movie-goers, as well as placing posters in the branches of Tbilisi’s most popular ice-cream chain.

The trailer’s effectiveness in attracting 25,000 total viewers reflects the success of this project. The movie gathered an attendance 66.7% higher than the initial target and beat the previous record by a whole 78.6%. It also set a new record in the history of the Georgian art-house film industry. INNOVA received considerable positive feedback from their clients as well as the director of the cinema, who was surprised by the film’s success.

Address: 79, Irakli Abashidze Street

Tbilisi, Georgia 0162

Phone: (Office) 995-32-2-22-25-4,5 (Mobile) 995-579-78-88-55

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2nd Place- Consulting Project of the Year

Zobu Consulting, Turkey

Project: Strategy & Policy Development in the field

of regional economic development

Zobu Consulting worked with Izmir Development Agency (IZKA) to prepare comprehensive regional plans for the Izmir region of Turkey by developing and implementing a grant scheme program and organizing national and international investment promotion activities in order to sustain socioeconomic development. Izmir Development Agency (IZKA), established as one of first two pilot Regional Development Agencies in 2006, has been working in the fields of social, economic and cultural development of Izmir region, together with the private sector, public bodies and other stakeholders. IZKA's main activities include regional planning and strategy development, clustering and innovation policy development and implementation, promoting the city's business, investment and tourism opportunities, as well as providing financial and technical support.

In 2009, IZKA began to utilize “clusters” as a policy tool for measuring economic growth and employment rates for the entire region. The goal of the contract was to develop a clustering strategy for the city. Between November 2009 and June 2013, a 5-stage project was implemented by IZKA and Zobu:

  • Determination of key stakeholders, to be adapted by local business and academia, and later expanded to local stakeholders.
  • Qualitative and Quantitative Analysis: Sectors possessing the statistical consistency in the region were selected and prioritized by the participation of key stakeholders. Zobu Consulting’s role during this task was to alleviate any obstacles and difficulties that could be faced in the study carried out by IZKA and the clustering committee. Once the clusters were prioritized, Zobu Consulting and IZKA initiated and managed a field study designed by Zobu Consulting in 6 different sectors with 100 firms and supporting organizations.
  • Setting forth the regional opportunities: The field study output was evaluated by the project coordination unit. Two pilot sectors were selected to be supported and were compared along the line of the levels of cooperation between firms, the effects they are capable of creating upon the regional development, and their levels of competitiveness.
  • Generation of cluster road maps: At this stage, in an attempt to determine the requirements of the clusters and the firms making up these clusters, multi-year road maps and development strategies were completed by IZKA’s own resources for the pilot clusters.
  • Designing IZKA’s clusters support mechanism: A pilot grant support mechanism was generated that would supply the needs of the clusters and the firms in the region and assist in reaching the regional development targets. By establishing two grant programs based on this very strategy generated, IZKA was able to test and evaluate the effects on the regional economy.

As a result, IZKA was extraordinarily satisfied with their collaboration: “Zobu Consulting has fully complied with the technical and administrative requirements of the contract and completed all the work on time and as requested, carried out harmonious and efficient work with Izmir’s Development Agency Planning, Programming and Coordination Units. Their commitment, professional approach and continuous support for the project even after the end of our contract has been appreciated.”

Address: Gaziosmanpaşa Bulvarı

S. Reyent İş Merkezi No:30

K:1, D:102, Çankaya

Izmir, Turkey

Phone: (Office) +90-232-446-4786, (Mobile) +90-532-796-6850

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3rd Place- Consulting Project of the Year

Anatoly Feskov, Arsenal Uspekha, Russia

Project: AVZ Company's production system

development based on Lean/Kaizen/TPS principles and philosophies

AVZ Ltd. was established in 2008 as a new venture in Almaty, Kazakhstan. Currently, it develops, manufactures, and implements climate technology equipment. AVZ is the only manufacturer of full range of ventilation equipment in the Republic of Kazakhstan. Production meets all international standards, GOST and industry standards, however, leaders of the company wished to improve efficiency by bringing in consultants from Aresenal Uspekha to consult managers and production floor staff on the principles of Lean/Kaizen/TPS.

The consultants’ goal during this project was to strengthen AVZ’s position in the domestic market of Kazakhstan and to expand its products’ export by improving the quality, efficiency, and operating activities while lowering costs and reducing lead time. These main goals were set during the project’s duration:

  • Ensure the sustainability of the changes made to production by actively involving company staff through trainings based on the philosophy, principles and tools of Lean/ Kaizen/TPS.
  • Create effective value streams of made products, standardize production activities, ensure interoperability of staff, and optimize factors such as scheduling and divisions of labor.
  • Reduce the production cycle by 20%, achieving predictability and stability, and reduce production time.
  • Create a pull system of delivery of materials and components to production sites.
  • Improve the efficiency of the functional services by applying tools of Lean to the main office by the means of conducting systems training for managers.

Thanks to their sound consulting advice, the goals initially set at the beginning of the project have been achieved and the performance indicators are constantly improving. Within a short time, AVZ Ltd. moved to a new facility built according to the flowline principle, the product outcome was increased by 30% as compared to the same period of the previous year, the timing of orders was reduced by 25%, labor productivity is growing, the amount of orders being processed has grown by 50%, the quality of the products is increasing, and staff turnover has been reduced by 30%.

Today AVZ is a high-standard production technology and culture company. It works with the Italian, German, Hungarian, Chinese and Russian companies on the development of the new products and the supply of the components and equipment. A new offer from LG – to develop and produce new products together – is another indicator of this project’s obvious success.

Address: 225/2 Moskovskaya Street, Apt. 33.

Yekaterinburg, Russia 620144

Phone: (Office) +7-343-210-42-56, (Mobile) +7-919-385-53-94

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3rd Place- Consulting Project of the Year

Eugene Godnev and team, IMC Ukraine

Project: Shantilly confectionary factory

Working on this project, Eugene Godnev assembled a team of highly qualified consultants representing different fields to assist in lowering production costs and enlarging the core customer base for the confectionary company Shantilly. Shantilly specializes in frozen bakery and confectionery products and has been in business since 2002, with 100% of its financing done with Ukrainian private capital. Today the company merchandises over 100 different products and is the leading provider of muffins and cakes for McDonald’s restaurant chains in Ukraine and several states of the CIS. Shantilly covers a substantial market share in the segment of frozen confectionery and bakery products in Ukraine, and employs over 100 personnel.

The main purpose of this project was to improve management system effectiveness by implementing ISO 9001:2008 (integrated with ISO 22000:2005) with a management team audit, conduct training and develop procedures and production standards for employees (organization development and HR consulting), and assess the company’s financial ability to achieve the goals set by the company’s CEO (financial management consulting). Shantilly’s strategic development project for 2012 targeted these following goals:

  • Improving the manufacturing process and developing a more efficient system of production.
  • Reinforcing Shantilly’s dominant position by streamlining its confectionary line development.
  • Extending the company’s product range and in turn, extending its customer base.
  • Facilitating regional growth and developing a marketing strategy.

By making these changes, the company’s CEO Pavel Stepanov hoped to increase sales by 2 times the amount of the previous period, increase profitability by 18%, reduce the costs of production by 5%, and increase the number of regular customers by 5%.

However, the project leader- Eugene Godnev- realized that using ISO by itself would not solve all of Shantilly’s problems. Eugene took the risk and invited other consultants to join the project. They effectively coordinated their efforts to solve the client’s problems, and as a result, both the client and consultants received much more than expected by sharing their experiences, best practices, and generating completely new ideas.

According to Eugene Godnev, the success of this project can be attributed to the collaboration between different consultants: “If in order to solve your client’s problems you need to team up with other consultants, step over your fear and do it. Do not be afraid to tell the client that their problem requires not a single consultant but a team of consultants. This will not make the client think less of you and your qualifications. Quite the opposite - your client will get better results, and he will value you even more for helping him achieve greater results.”

Address: Shovkunenko Street 3, Apt. 164

Kiev, Ukraine 03049

Phone: (Mobile) 380 50 357 81 24

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Honorable Mention

Irina Kirkina, Ukraine

Project: Optimization of HR management

and HR policy of Agrotekhnika LLC.

For her outstanding example of partnering with a client to improve the effectiveness of company management through reengineering business and HR processes, fully in keeping with the principles of the GAS Foundation, Ms. Kirkina received an Honorable Mention for her work as the founder and director of Personal Consulting.

Ms. Kirkina worked developing human resources management and business development for the Ukrainian company Agrotekhnika, which has been supplying German machinery to Ukrainian farmers since 2004. Agrotekhnika has good potential and is steadily developing in Ukrainian market, however, the company’s location in the provincial town of Pyryatyn hindered its growth due to an acute shortage of qualified human resources.

Ms. Kirkina considered this factor carefully, and noted the need for an efficient staff policy, better training and motivation for staff, and the essential retention of necessary specialists. Secondly, the company had entered stage in its development where it was necessary to concentrate on strategic issues such as delegating powers, setting tasks, and controlling performance.

To solve these problems, the processes of human resources management had to be optimized; business processes, positions’ profiles, motivation policy, staff training and development systems had to be developed.

Thanks to Ms. Kirkina’s work as a consultant on this project, the business model and HR-processes of the company have been improved, an effective HR system has been formed, organizational structures of the company have been put in place, a clear formalization of sales and service support business processes now exist, staff performance evaluations have been developed, and the corporate culture has grown to incorporate these new standards.

As a result, high-quality staff performance has increased the company’s turnover by 20% as of October 2013, customer service speed has increased by 25 %, and sales have increased by 25 %.

Address: Shevchenko Boulevard, 444

Cherkassy, Ukraine 18006

Phone: (Office) +38 0472 50-70-35, (Mobile) +38 050 313 01 08

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Honorable Mention

Anahit Manasyan, Armenia

Project: Creating a new special probiotic product in dairy factories by implementing the scientific discovery of a young Armenian scientist

For his outstanding example of translating the innovative dreams of an Armenian scientist into a new important health product, Mr. Manasyan is also recognized with an honorable mention from the Gabriel Al-Salem Foundation.

The focus of this project was the implementation of innovative technologies in the field of dairy production. The client- Nairi Grigorian- an Armenian scientist who conducted research in the Institute of Biotechnology Scientific and Production Center “Armbiotechnology”, had discovered a type of beneficial lactic acid bacillus that is particularly active in the goat’s milk. So, the young scientist created a starter for goat cheese. In the result, the simple goat cheese is transformed into health improving product. Moreover, the so called probiotic goat cheese prevents the dysbiosis in the gastro intestinal tract and improves the human immune system, which was later clinically proven to be effective.

As a result a new product with significant health benefits was introduced to Armenian market. After studying Nairi Grigoryan’s invention, Mr. Manasyan discussed a marketing plan with the scientist, later implementing a business plan comprised of:

  • Finding appropriate funds for implementing the invention in dairy production.
  • Finding an institution for genetic identification, negotiating the payment terms, and preparing a contract that would begin the documentation/application procedure.
  • Negotiating with the Deposition Institute for developing new mutually efficient and profitable procedures of the lactic acid bacillus deposition, as well as preparing a mutually beneficial agreement with the Deposition Institute.
  • Completing the licensing application for the Intellectual Property Agency and the food production permit from the Ministry of Healthcare.
  • Finding a dairy production company and signing a cooperation agreement with at least one local company and one international producer of dairy products.

Additionally, Mr. Manasyan was asked to develop a mass market implementation strategy. After presenting the project international competition StartUP CUP, it won the first prize as the best innovative idea and the best scientific project, and consequently received from the US Embassy funding for all the licensing and government fees. The next step in the cooperation between Manasyan and Grigoryan’s was the foundation of the TECTVM NGO, created for the purpose of supporting many young scientists from Armenia and other countries in the production their scientific innovations.

Mr. Grigoryan’s final product is now sold in the supermarket chains across Armenia and abroad.

Address: 40 Saryan Street, Apt. 52

Yerevan, Republic of Armenia 0002

Phone: (Office) 374 10 534201, (Mobile)+ 374 99 201648

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1st Place- Significant Contribution to the Advancement to the Consulting Profession

Arkady Prigozhin, Russia

Mr. Prigozhin began his career as a management consultant while studying at Moscow State University in the Department of Philosophy in 1963, where he specialized in the Theory of Organization. During his instruction and early stages of his career, he understood that future reformation of the Soviet state and society would inevitably face obstacles in developing competent management. From there, he aspired to new knowledge for the state improvement. Despite the state’s refusal to recognize management consulting as a profession, Mr. Prigozhin noted the need for a strong cause to announce consultants publicly and officially. He published the article “Consultant is Necessary” with his close colleague Mr. S. Khainish in Pravda in August of 1982.

Since that day, Mr. Prigozhin has made significant contributions to advancing the field of management consulting in Russia and abroad through his active promotion of management consultancy in Russian businesses and public and state organizations. Mr. Prigozhin works diligently to develop the professional community of management consultants in organizational knowledge, and also works to increase of the quality of consultant’s tools and skills.

Entering a new stage in his career, Mr. Prigozhin is developing and implementing the methodology of Deep Consultancy, in other words, the philosophy that the organization much be holistic and unified, and cannot be effective if it is developed partially. It is necessary to start consultancy with goal-setting and values orientation, and then advance those changes into all business processes, structures, motivations, recruitment and coaching.

Mr. Prigozhin has written several books and articles describing the value of management consulting while describing his particular methodology, as well as completing handbooks for consultants specializing in CIS business, municipal, and state management that are now used in business schools across Russia.

As the president of the National Institute of Certified Management Consultants (NICMC) from 2004 to 2012, Mr. Prigozhin was the first Russian consultant certified by ICMCI. NICMC originated from Association of Management Consultancy and Organizational Development which was founded in 1990 by Mr. Prigozhin. During these years he was the chairman and key speaker of two or more professional conferences every year. He also served as Editor in Chief the magazine Management Consultant (the magazine of intellectuals of management) as has also published more than 80 articles in the newspaper Vedomosti.

Currently, he has devoted himself to the elaboration and development of the theory and practical implementation of the professional school “Deep Consultancy”, which is widespread in Russia and other countries of Commonwealth of Independent States (CIS). By continuing to promote the profession of management consulting through his master classes, workshops for entrepreneurs and managers in different cities of Russia and CIS, and continuous contribution to various periodicals and publications, the Gabriel Al-Salem is honored to award Mr. Prigozhin for his important work.

Address: Stroiteley Street, 13-5-9

Moscow, Russian Federation 119311

Phone: (Office) +7 499 1317528, (Mobile) +7 985 9207433

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2nd Place- Significant Contribution to the Advancement to the Consulting Profession

Mongolian Marketing Consulting, Mongolia

Mongolian Marketing Consulting (MMCG) was established in 2002 and was the first leading professional company to offer market and social research in conjunction with consulting services. For the last 11 years, the company has conducted over 250 research and consulting services for over 70 different sectors. As a pioneering and leading professional company, it endeavors to bring the development of this sector up to the international level.

In line with its strong adherence to social responsibility, MMCG set the goal to promote reputation of market research and consulting services in Mongolia through adopting international professional standards and ethics. Not only does MMCG and its clients benefit from this philosophy, but scale enterprises in the domestic or private sector, foreign investors, multinational corporations, and international donor organizations who want to invest in the Mongolian market and implement their projects and programs in Mongolia will also find entrance into this new market easier due the MMCG’s emphasis on high professional standards and ethics in business.

Right now MMCG is only corporate member of ESOMAR from Mongolia and actively encourages its peers in the Mongolian market to become members. Recently, they established the Mongolian Market Research Association (MMRA), which focuses on the promotion of professional and ethical standards and codes in market research sector of Mongolia. MMCG has also submitted a proposal to join to Asia and Pacific Research Committee.

MMCG has an obligation to promote international standards in consulting and market research according to the national regulations. They have implemented following activities to promote international professional standards and ethical codes:

  • About 10 percent of total fund of projects and programs financed by international donor organizations are disbursed for consulting and monitoring services.
  • Significant amounts of funding of such projects and programs implemented in Mongolia go out of the country in a form of consulting services.
  • National consulting companies that adhere to international standards are allowed to retain these funds.

To conclude, MMCG’s core beliefs are rooted in improving the field of consulting in Mongolia by promoting such standards and making an important contribution to the use of research to facilitate the growth of national companies. By promoting the reputation of market research and consulting services in Mongolia, MMCG has contributed significantly to the field of consulting in Mongolia.

Address: Building 57, 2nd floor, Bayanzurkh district, 3 khoroo

Ulaanbaatar, Mongolia

Phone: (Office) 976-77000188, (Mobile) 976-99100599 or 976-99103955

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3rd Place- Significant Contribution to the Advancement to the Consulting Profession

1C-SAPA and Slava VC Group, Kazakhstan

Established in 1997, Slava VC company has distinguished itself as a leader in the area of IT consulting and 1C software consulting in Kazakhstan, and consequently has supported the IT industry and 1C software segment development in the region. Based on principles of proper business ethics and professionalism, Slava VC has helped to create more than 2000 jobs and has saved clients and 1C software users over 5 million USD with their expertise.

The company created a network of 346 partner-companies, working on principles of using only licensed products, confronting the pervasive issue of illegal software usage in Kazakhstan. Slava VC has a number of clients with whom company consultants provide 1C consulting services. Simultaneously, the company established its Training Center for those who are applying for certification in 1C consulting.

The company works in cooperation with higher education institutions to help universities produce modern specialists for the industry. Slava VC embodies the idea of social responsibility in its support for the students in Kazakhstan.

In 2003 the company received a distribution contract from 1C, which has allowed Slava VC to expand into its current position of industry leader in the market; the company conducts a number of different activities to develop IT-industry professionals:

  • The development of a partner network.
  • Working with universities to encourage young professionals to study IT and software engineering.
  • Improving the quality of software products operating in Kazakhstan.

With more than 4000 IT professionals trained at the Training Centre up to date, the IT and software industry has experienced not only continuous growth, but a better adherence to international standards and professionalism thanks to the work of Slava VC.

Address: Kashgar Street 58, Apt. 2

Almaty, Kazakhstan 050022

Phone: (Office) +8 727 292 92 50, (Mobile) +8 701 427 88 11

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3rd Place- Significant Contribution to the Advancement to the Consulting Profession

Ilgar Namazov, Consulting House for Entrepreneurs (SME) Azerbaijan

SME works with the principle “Hundred times measure, one time mediate!” SME provides business advisory services to local and international firms as well as distance services to subscribers, marketing research, necessary indemnification for clients, and the preparation of business plans and strategies.

SME has implemented three investment projects amounting to 26 492 EUR, according to BAS Program of the European Bank for Reconstruction and Development standards, during 2012 (IV quarter).

Ilgar Namazov first began working with private advisory firms in the “Economize” Ganja City, and has broadened trade there from 1989 to today. Afterwards, he founded Consulting House for Enterprise LLC to address the demand in trade advisory services in Baku beginning in 2003. The Consulting House for Enterprise LLC received accreditation from the BAS Program of the European Bank for Reconstruction and Development in 2012.

SME works diligently to create business plans for its clients, composing investment projects and advisory services for enterprises. With its unique electronic distance advisory service, Mr. Namazov can work with clients from different regions and countries without gaps in communication.

Address: Baku, Republic of Azerbaijan 1000

Phone: (Office) 99412 533 0111, (Mobile) 9940 503 1150 44

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1st Place- Most Dynamic Association

Management Consulting Association of the Republic of Macedonia

The Management Consulting Association of the Republic of Macedonia (MCA-2000) was established in 2000 as a professional, independent, and non‐for‐profit organization of associated management consulting professionals. It has progressed further since then and has successfully become a full member of the International Consul of Management, distinguishing itself through its leadership in promoting of high quality standards in management consultancy that support micro, small, and medium sized businesses.

In a two-year period MCA-2000, as a result of the implemented project, accomplished long term financial sustainability by establishing international standards, practice and high quality services for promotion of management consulting profession in the Republic of Macedonia. The additional challenge that had to be managed was significantly strengthening MCA-2000s’ structures and capacity and carrying out parallel activities, such as meeting stakeholders’ expectations, creating its own resources, building the capacity of the MCA 2000s' human resources in provision value added services, and establishing partnerships and networks regionally and internationally.

The project results helped the association to improve its core competences in regard to understanding and meeting the member’s needs in addition to providing resources for high value services and gaining management skills for achievement of MCA-2000s' strategic priorities.

MCA-2000 now boasts six times more members than when it first was founded, 25 valuable resources to deliver, 10 value added services, and 30 active volunteers engaged in activities related to strategic priorities. The efforts of the CMC professionals have improved the business climate in Macedonia and gained a competitive advantage in the Balkan region. The project not only emphasizes the highest quality in consulting standards, but also adheres to the ethical canons of the profession.

MCA-2000’s permanent and main strategic priority is to promote and ensure excellence in the management consulting profession. Its strategy from 2013 to 2017 will be to mobilize the current membership in order to triple scope of the activity to continue its expansion in the future. By further utilization of acquired resources and increasing capacity of MCA-2000 through creativity and action oriented leadership and members, MCA-2000 desires to cover a wider range of consultant needs in the Republic of Macedonia.

Address: Mito Hadzivasilev Jasmin 52/3/1

Skopje, Republic of Macedonia 1000

Phone: (Office) 00389 2 3216 903, (Mobile) 00389 77 889 242

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2nd Place- Most Dynamic Association

Ukrainian Association of Management Consultants

(IMC Ukraine)

IMC Ukraine was established in October 2010 under the difficult circumstances of confronting an environment where the profession was not yet recognized as valuable for economic development. Management consultants were dissociated, entrepreneurs were mistrustful of the consultants’ professionalism, and customers had negative attitudes towards the consultants due to cases of unscrupulous work. Contacts with the global professional community were scarce and irregular.

To address these issues, the founders of IMC Ukraine composed its mission of developing the management consulting market and improving the culture and business standards of Ukraine. IMC ensures the promotion of professional interaction between consulting companies and independent consultants in order for all association members to achieve common goals, and guarantees high quality consulting services offered by its members.

The main objectives of IMC-Ukraine are:

  • Developing and adopting a professional code of conduct and a code of ethics, and achieving recognition by the Ukrainian business community.
  • Creating a national certification system for management consultants that will be recognized by the business community, and ensuring the compliance of CMCs with the highest professional standards.
  • Influencing the importance of education and training of management consultants in Ukraine by means of professional standards development and curricula accreditation.
  • Implementing a mutually beneficial action plan for the creation and dissemination of new knowledge, advanced methods, techniques, and best practices among its members.
  • Creating and developing its promotion channels and platforms for communication, exchange of experience, and training.
  • As experts, influencing the major managerial decisions of public authorities and business communities.

IMC Ukraine is also proud to host the annual all-Ukrainian conference devoted to the topical issues of business, management, and management consulting. After becoming a full-fledged member of ICMCI and actively participating in the international consulting community, IMC Ukraine hopes to continue contributing to the recognition of the colleagues’ achievements and merits, and toward the establishment of friendly relations among the Institute members.

IMC Ukraine was founded on the principle of pushing the boundaries. It strives to overcome the established boundaries: the territorial, mental, and professional ones. The Institute demonstrates this by developing friendly and business relations with the consultants and the national associations of Europe and Russia.

Address: 31-V Pushkinskaya Street , Office 9

Kiev, Ukraine 03035

Phone: (Mobile) +380503128881

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2nd Place- Most Dynamic Association

Armenian National Management Consulting Institute

(IMC Armenia)

The Institute of Management Consulting, IMC Armenia, is a not-for-profit organization registered in December 2011 as an NGO. The readiness of Armenian consultants meeting international professional standards, combined with support from EBRD BAS Armenia to promote international best practices in Armenia, triggered an active group of local consultants to unite their efforts in developing the Business Development Services market in Armenia.

The Institute is the only representative body for Management Consulting profession in the South Caucasus region, including Georgia and Azerbaijan. Currently the membership is open only for individual consultants, though in the future IMC Armenia plans to open the corporate membership also.

Facing the problem of low level of awareness about the benefits management consulting provides to clients, as well as inconsistency in the quality of services, which often leads to client dissatisfaction; IMC Armenia’s vision is to become a driving force in the development of the country’s knowledge economy, and to promote management consulting services in domestic and overseas markets.

IMC Armenia’s mission is to promote excellence and ethics in management consulting in Armenia through continual professional development, international certification, networking and provision of valuable services to local and international clients.

In 2012 IMC Armenia developed its Strategic Plan for the period 2013 – 2016. It includes 5 Strategic Directions:

  1. Members’ continual professional development
  2. International certification and accreditation
  3. Market opportunities for members
  4. Credibility of IMCA and its Members
  5. Institutional Capacity Building/Financial Sustainability

During its short period of operation, IMC Armenia managed to deliver two courses leading to Certificate in Management Consulting Essentials (CMCE) course. The course was first introduced in Tbilisi, in 2011 for the participants from Georgia, Armenia and Azerbaijan and was delivered by Exponential Training and Assessment, UK. Only the Armenian team managed to get the accreditation to deliver the course for Armenian consultants after creating the Institute. In March 2012 twenty one consultants successfully passed the written assignment and had been awarded CMCE from the Institute of Consulting, UK

Currently, IMC Armenia unites 46 members who share the Institute’s Code of Conduct and provide consulting and training services in a variety of fields. It is also in the process of applying to become a Provisional Member of the International Council of Management Consulting Institutes (ICMCI), enabling IMC Armenia to deliver the prestigious, internationally-recognized Certified Management Consultant (CMC) accreditation.

Address: 1 Charents, Suite 312

Yerevan, Armenia 0025

Phone: (Office) 374 10 52 10 36, (Mobile) 37491436 706

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3rd Place- Most Dynamic Association

Mongolian Management Consulting Institute (MMCI)

MMCI’s goal is to contribute to the enhancement and development of Mongolian management consultancy industry, maintain the industry, and to protect consultants’ rights. To be successful, Mongolia Management Consultant’s Institute emphasizes market-intensive knowledge, creative knowledge, and most importantly, quality of services to keep pace with constant change.

To achieve their goals, MMCI organizes and manages the processes of knowledge sharing among its members by providing the opportunity to attend workshops, seminars, and speeches from industry leaders such as Development Solutions NGO. By meeting and sharing best practices, MMCI hopes to increase the knowledge of its members on a monthly basis.

Since January 2012, MMCI published MMCI Advisor Magazine, which gives a powerful voice to the management consulting industry of Mongolia each month. Articles include such topics as “Winning the Consumer Decision Journey”, “Financial Consulting”, “Management Consulting”, “HRM consulting”, “Marketing Consulting”, and “Business Excellence Framework”.

MMCI members also attend several training programs to help build the capacity and competency of its management consultants. Given the success of such programs, MMCI plans to hold such sessions on a quarterly basis.

MMCI wishes to help clients and consultants work together to achieve the best results and is attempting to find way to demonstrate and recognize the value of consultancy in a developing market, hence receiving the distinction of Dynamic Association by the Gabriel Al-Salem Foundation.

Address: 4th floor, Unity center, Sukhbaatar district-8, Student street-44

Ulaanbaatar, Mongolia 560032

Phone: (Office) 976-11-311773, (Mobile) 976-99076062

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Special Recognition Award

Consulting Without Borders

Professor Calvert Markham, United Kingdom

For his unique contribution to the development of the consulting profession worldwide, this special recognition was presented to Calvert Markham, Professor of CASS Business School in London and Founder of Elevation Learning Ltd, which since its formation in 1989 trained thousands of consultants from hundreds of organizations around the world.

Calvert served for many years (until 2013) as a UK Trustee on the International Council of Management Consulting Institutes (ICMCI) of which he was a Vice Chairman, chairing the Professional Standards Committee, which oversees global standards in management consultancy. He is a Fellow of the UK Institute of Consulting of which he was President in 2004, Calvert is the author of several books on management consultancy, notably Management Consultancy (jointly with Joe O’Mahoney, second edition 2013) and two long-standing favorites, Practical Management Consultancy and The Top Consultant, the latest edition of each being recently published as e-books.